SUPPORT
Caption Comet Support
Need help with Caption Comet? Contact support and we’ll respond as soon as possible.
support@captioncomet.comFrequently asked questions
Does Caption Comet upload my videos?+
No. Caption generation and video processing run locally on your Mac.
Do I need an account?+
No.
Does Caption Comet require a subscription?+
No. Lifetime Pro is a one-time purchase.
What does the Free version include?+
The complete editing and batch workflow. Exports are limited to the first 30 seconds, and burned videos include a Caption Comet watermark.
How do I restore Lifetime Pro?+
Use Restore Purchases inside Caption Comet while signed into the Apple Account used for the original purchase.
What Macs are supported?+
Apple Silicon Macs.